Privacy Policy

This privacy policy explains how AquaMobile Swim School collects, uses, protects, and otherwise handles your personally identifiable information (PII) when you use our website and services. PII is information that can be used on its own or with other information to identify, contact, or locate a single person. Please read this policy carefully to get a clear understanding of how we handle your information.

What Personal Information Do We Collect?

When booking lessons or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, payment information, or other details to help you with your experience — for example, the pool address where lessons will take place.

When Do We Collect Information?

We collect information from you when you register on our site, book a lesson, fill out a form, or otherwise enter information on our site.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

• To respond to your customer service requests and support your bookings.
• To process your transactions quickly and securely.
• To match you with instructors and lifeguards who serve your area.
• To send periodic emails regarding your bookings or other products and services.

How Do We Protect Your Information?

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. All sensitive information you supply is encrypted in transit via TLS (SSL).

All payment transactions are processed through a payment gateway provider; full card details are not stored or processed on our servers.

Do We Use Cookies?

Yes. We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the site is used so we can improve it. For details on the cookies we use and the choices you have, see our Cookie Policy.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you (such as our booking and payment providers), so long as those parties agree to keep this information confidential. We may also release information when required to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Analytics and Advertising

We, along with third-party vendors, may use first-party and third-party cookies or other identifiers to compile data regarding how visitors interact with our website. You can set preferences for how ads are shown to you using your ad platform's settings pages, or opt out through the Network Advertising Initiative opt-out page.

We may record how visitors interact with our booking pages — mouse movement, scrolling, and clicks — to find and fix problems in the booking process. Information you type is masked in these recordings, payment details are excluded entirely, and we do not record browsers that send a Do Not Track signal.

Your Choices and Rights

You can visit our site anonymously. You are able to change your personal information at any time:

• By logging in to your account.
• By emailing us.

We will notify you of any privacy policy changes on this page. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Children's Privacy

We do not knowingly collect personal information online from children under 13. Lessons for children are booked and managed by a parent or guardian through the parent or guardian's own account.

Email Communications

If you provide your email address, we may use it to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process bookings and send information and updates pertaining to your bookings.
• Send you additional information related to your product and/or service.

Every marketing email we send includes an unsubscribe link, and we honor opt-out requests promptly. If at any time you would like to unsubscribe from receiving future emails, you can also contact us and we will promptly remove you from all correspondence.

SMS Communications

If you opt in to SMS communications, we may collect and store your phone number for the purpose of sending text messages related to account updates, booking confirmations, service notifications and reminders, and (with your consent) promotional offers. We use your phone number exclusively for these purposes and will not share, sell, rent, or disclose it to third parties, except as required by law or as described in this policy. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message from us.

Contacting Us

If there are any questions regarding this privacy policy, please contact us at 1-888-950-7946 or through the contact details on our website.