Arrive 5-10 minutes in advance of the lesson; call client ASAP if you are running a few minutes late.
Excessive tardiness or missed lessons will result in contact termination with AquaMobile.
Always act in a professional, friendly and courteous manner with Parents, Students, fellow Staff and Supervisors.
Be prepared to give parents a quick update after each lesson of the progress made; provide suggestions for practice items outside of lesson time.
Refrain from smoking while in uniform or on duty for AquaMobile. The smell can linger and be offensive or irritating to parents and students.
Social Media: Be aware that parents may look up their child instructor on Facebook/Twitter/Google. Set your privacy settings accordingly and use discretion with your posts.
Performance Evaluation
Site Visits: AquaMobile Management performs random site visits to evaluate instructor performance. The client will be informed about this visit in advance, but the instructor will not.
Customer Feedback: We regularly reach out to customers to get feedback on how the lessons are going and any issues that have arisen. Customers also contact us on a regular basis.
